CONTENTS
Part I: Getting Started 1 Introduction 2 News groups 3 Downloading files 4 The World-Wide Web 5 Email 6 The telephone line
Part II: Going Further 7 WWW homepages 8 Security 9 Mailing lists 10 FTP 11 Real-time chat 12 Net abuse 13 A final miscellany About the authors
Net abuse
12.1 What constitutes Net abuse? 12.2 How do spammers get my email address? 12.3 Should I send a "remove" message in reply to spam email? 12.4 Who do I complain to about spam, and how? 12.5 How can I avoid getting spam email? 12.6 Why doesn't my email address appear in the headers of spam? 12.7 How can I avoid downloading spam newsgroup messages? 12.8 What about Net abuse by a Demon subscriber?