CONTENTS

Part I: Getting Started

  1  Introduction
  2  News groups
  3  Downloading files
  4  The World-Wide Web
  5  Email
  6  The telephone line

Part II: Going Further

  7  WWW homepages
  8  Security
  9  Mailing lists
10  FTP
11  Real-time chat
12  Net abuse
13  A final miscellany

About the authors

This is the FAQ for the newsgroup demon.ip.support.newuser.

A FAQ is a list of Frequently Asked Questions, complete with answers. This one was written by three customers of Demon Internet Ltd, with help from many other people, and this version was last updated on 30th January 2006.

It is intended to help all new Demon users, regardless of which computer or Internet access software they use. However, since most questions asked on demon.ip.support.newuser come from PC users running Windows, the FAQ inevitably reflects this to some extent. When specific Windows applications are referred to, unless otherwise indicated they are likely to work under all of Windows 95, Windows 98, Windows ME, Windows 2000, Windows XP and Windows NT.

Part I is designed to do just as it says: get you started.
Part II explores a wider range of facilities available on the Net.

You can also download the FAQ by clicking on each of the following links:

ftp://ftp.demon.co.uk/pub/doc/faq/disn/pt1_v538.txt
ftp://ftp.demon.co.uk/pub/doc/faq/disn/pt2_v538.txt

If you want to print out the complete FAQ, you may find it easier to use the above version.

Copyright © 1996-2006 Paul Terry and John Hall